We will endeavor to deliver you order within 48 hours from receiving the order (if this was your choice method) provided the order is received by us no later then 5pm, although most items will be delivered within 24 hours (if required). Furniture items can take up to 7-10 working days for deliver, please call us if to confirm. Chairs are usually delivered within 72 hours.
We will not be held responsible for any delays in the delivery of any order.
If for any reason we are unable to deliver this order within the time scale specified above, we will advise you immediately as to when the order will be delivered to you. If for any reason we are unable to deliver your order within the time scale above, you may at your option cancel the order and we will arrange a full refund for you.
If you do not accept the delivery for any reason, then you shall pay the cost of delivery and a cancellation charge of a minimum of 20% of the order value will be charged for any such non-acceptance of delivery.
All orders below £50 (excluding VAT) will incur a delivery cost of up to £7.90 plus VAT. In addition, furniture and other larger items or heavy items may incur additional delivery charges. Delivery outside the UK Mainland (inc. the Scottish Highlands) may incur extra delivery costs, you will be informed of these costs prior to dispatch; you will have the opportunity to cancel the order if the costs do not meet your expectations. Most deliveries to Northern Ireland will be based on the UK Mainland terms.
For deliveries outside the EU, all local taxes, surcharges, duties, if incurred, are the sole responsibility of the buyer. All orders outside the UK mainland may incur extra delivery and packaging cost. Please call us before placing an order to get a quotation.
ANY DAMAGES SHOULD BE REPORTED WITHIN 24 HOURS OF DELIVERY AND IN WRITING BY EMAIL. IF DAMAGES ARE REPORTED OUTSIDE OF THIS PERIOD, WE WILL NOT BE HELD RESPONSIBLE. PLEASE DO NOT SIGN FOR GOODS IF THEY APPEAR TO BE DAMAGED.